CNN is reporting that the Obama administration was given frank warnings that the Obamacare website was not ready to go live in early September and needed further testing.
The caution, from the main contractor CGI, warned of a number of open risks and issues for the HealthCare.gov web site even as company executives were testifying publicly that the project had achieved key milestones.
On Capitol Hill on Monday, Medicaid Chief Marilyn Tavenner, whose job it was to oversee the October 1 rollout of the website, said she did not foresee its problems.
“No, we had tested the website and we were comfortable with its performance,” she said. “Now, like I said, we knew all along there would be as with any new website, some individual glitches we would have to work out. But, the volume issue and the creation of account issues was not anticipated and obviously took us by surprise. And did not show up in testing.”
But the CGI document, which describes “top risks currently open” and “outstanding issues currently being mitigated” says the testing timeframes are “not adequate to complete full functional, system, and integration testing activities” and lists the impact of the problems as “significant.”